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<article article-type="research-article" dtd-version="1.3" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xml:lang="ru"><front><journal-meta><journal-id journal-id-type="publisher-id">edscience</journal-id><journal-title-group><journal-title xml:lang="ru">Образование и наука</journal-title><trans-title-group xml:lang="en"><trans-title>The Education and science journal</trans-title></trans-title-group></journal-title-group><issn pub-type="ppub">1994-5639</issn><issn pub-type="epub">2310-5828</issn><publisher><publisher-name>RSVPU</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="doi">10.17853/1994-5639-2021-4-181-207</article-id><article-id custom-type="elpub" pub-id-type="custom">edscience-2107</article-id><article-categories><subj-group subj-group-type="heading"><subject>Research Article</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="ru"><subject>ИНФОРМАЦИОННЫЕ ТЕХНОЛОГИИ В ОБРАЗОВАНИИ</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="en"><subject>INFORMATION TECHNOLOGIES IN EDUCATION</subject></subj-group></article-categories><title-group><article-title>Готовы ли мы к модели новой нормальности в электронном бизнес-образовании? Сентимент-анализ мнения обучающихся о МООК</article-title><trans-title-group xml:lang="en"><trans-title>Are we ready for the new normal in e-business education? Sentiment analysis of learners' opinions on MOOCs</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author" corresp="yes"><contrib-id contrib-id-type="orcid">https://orcid.org/0000-0002-6693-0628</contrib-id><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Дериндаг</surname><given-names>О. Ф.</given-names></name><name name-style="western" xml:lang="en"><surname>Derindag</surname><given-names>O. F.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Омер Фарук Дериндаг - доцент кафедры международной торговли и бизнеса Университета Инёню.</p><p>Малатья.</p><p>Researcher ID ABI-2557-2020</p><p>Scopus Author ID 57212876022</p></bio><bio xml:lang="en"><p>Omer Faruk Derindag - Assistant Professor, Department of International Trade and Business, Inonu University.</p><p>Malatya.</p><p>Researcher ID ABI-2557-2020</p><p>Scopus Author ID 57212876022</p></bio><email xlink:type="simple">omer.derindag@inonu.edu.tr</email><xref ref-type="aff" rid="aff-1"/></contrib><contrib contrib-type="author" corresp="yes"><contrib-id contrib-id-type="orcid">https://orcid.org/0000-0002-7722-6003</contrib-id><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Чизмечи</surname><given-names>Б.</given-names></name><name name-style="western" xml:lang="en"><surname>Cizmeci</surname><given-names>B.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Булент Чизмечи - доктор наук (маркетинг), преподаватель, Центр непрерывного образования Университета имени Абдуллы Гюля.</p><p>Кайсери.</p></bio><bio xml:lang="en"><p>Bulent Cizmeci - Dr. Sci. (Marketing), Lecturer, Continuing Education Center, Abdullah Gul University.</p><p>Kayseri.</p></bio><email xlink:type="simple">bulent.cizmeci@agu.edu.tr</email><xref ref-type="aff" rid="aff-2"/></contrib></contrib-group><aff-alternatives id="aff-1"><aff xml:lang="ru"><institution>Университет Инёню</institution></aff><aff xml:lang="en"><institution>Inonu University</institution></aff></aff-alternatives><aff-alternatives id="aff-2"><aff xml:lang="ru"><institution>Университет им. Абдуллы Гюля</institution></aff><aff xml:lang="en"><institution>Abdullah Gul University</institution></aff></aff-alternatives><pub-date pub-type="collection"><year>2021</year></pub-date><pub-date pub-type="epub"><day>18</day><month>04</month><year>2021</year></pub-date><volume>23</volume><issue>4</issue><fpage>181</fpage><lpage>207</lpage><permissions><copyright-statement>Copyright &amp;#x00A9; Дериндаг О.Ф., Чизмечи Б., 2021</copyright-statement><copyright-year>2021</copyright-year><copyright-holder xml:lang="ru">Дериндаг О.Ф., Чизмечи Б.</copyright-holder><copyright-holder xml:lang="en">Derindag O.F., Cizmeci B.</copyright-holder><license xml:lang="ru" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>Данная работа распространяется под лицензией Creative Commons Attribution 4.0.</license-p></license><license xml:lang="en" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>This work is licensed under a Creative Commons Attribution 4.0 License.</license-p></license></permissions><self-uri xlink:href="https://www.edscience.ru/jour/article/view/2107">https://www.edscience.ru/jour/article/view/2107</self-uri><abstract><sec><title>Введение</title><p>Введение. Новая цифровая экономика и ее постоянно развивающаяся парадигма полностью изменили модель ведения бизнеса и методы обучения. MOOK (массовые открытые онлайн-курсы) и программы микроквалификаций - это образовательные интерфейсы, которые превратились в важный инструмент учебной среды. В высших учебных заведениях дистанционное обучение стало незаменимым альтернативным методом преподавания при обновлении и передаче классических учебных материалов в соответствии с реальными условиями.</p><p>Цель данного исследования - определить готовность и отношение общества к концепции МООК и дистанционного обучения, а также подчеркнуть неизбежность их использования в образовательных учреждениях любого уровня, для того чтобы внести фундаментальные изменения в учебные планы, особенно в программы курсов электронного бизнеса - наиболее востребованного направления образовательных курсов на платформах МООК.</p><p>Методология и методы исследования. В исследовании анализируется осведомленность общества о концепции MOOK. Восприятие и отношение респондентов к МООК было рассмотрено с помощью сентимент-анализа на платформе Eksi Sozluk (социальная коммуникационно-дискуссионная онлайн-площадка).</p></sec><sec><title>Результаты</title><p>Результаты. Согласно результатам сентимент-анализа, 52 % опрошенных оценивают дистанционное обучение и МООК положительно, 29 % - нейтрально и 18 % - отрицательно. В общем, дистанционное образование и МООК воспринимаются респондентами как новая полезная модель образования.</p></sec><sec><title>Научная новизна</title><p>Научная новизна. Авторы впервые провели сентимент-анализ мнений о МООК и дистанционном обучении среди пользователей этих платформ в Турции. Это первое исследование, в котором рассматривается приоритетность растущей осведомленности о МООК и необходимости в дистанционном бизнес-образовании как наиболее предпочтительном типе МООК в условиях пандемии COVID-19.</p></sec><sec><title>Практическая значимость</title><p>Практическая значимость. Предполагается, что данное исследование будет способствовать демонстрации заинтересованным участникам того, что МООК и программы микроквалификаций имеют высокий потенциал для осмысления тенденций изменения образования, особенно в условиях модели новой нормальности после пандемии COVID-19. Целостная образовательная модель учреждения образования сопряжена с трудностями в плане соответствия конкурентному характеру и ориентированному на результат подходу экосистемы электронного бизнеса. Рыночная реальность требует, чтобы учебные заведения предлагали более целенаправленные и прикладные образовательные решения для развития данной сферы обучения. Что касается курсов электронного бизнеса (электронная коммерция, цифровой маркетинг), то важность MOOК как решения, ориентированного на то, как, а не что, подробно обсуждается в статье.</p></sec></abstract><trans-abstract xml:lang="en"><sec><title>Introduction</title><p>Introduction. The new digital economy and its constantly evolving paradigm have completely transformed the model of doing business and the learning methods. MOOCs (massive-open-online-courses) and micro-credentials are the educations interfaces, have become an important teaching environment tool. Distance learning has become an indispensable alternative teaching method in updating and transferring classical education materials according to real-world settings, especially for learners in higher education.</p></sec><sec><title>Aim</title><p>Aim. The current research is aimed to address the society's readiness and attitude direction to the concept of MOOCs and distance learning, highlighting its emergence and inevitability for educational institutions of all types in order to make a fundamental change in their curricula, especially in e-business courses, which are the most demanded training courses on MOOCs platforms.</p><p>Methodology and research methods. In the study, the awareness and recognition of the online community on the MOOCs concept is examined. In this direction, Turkish people's perception and attitudes toward MOOCs have been addressed via sentiment analysis on Eksi Sozluk, the largest social communication and discussion platform in Turkey.</p></sec><sec><title>Results</title><p>Results. According to the sentiment analysis results, it has been determined that 52% of respondents have positive judgments on distance education and MOOCs, 29% of responses are neutral and 18% are negative. In general, distance education and MOOCs are perceived as a useful new education model by the Turkish people.</p></sec><sec><title>Scientific novelty</title><p>Scientific novelty. This paper is the first sentiment analysis of learners' opinions on MOOCs and distance learning in Turkey. Considering the increasing awareness of MOOCs and the need for e-business education, as the most demanded type of MOOCs, this is the first study investigating the priority of these two phenomena within the context of COVID-19.</p></sec><sec><title>Practical significance</title><p>Practical significance. It is thought that this study will contribute to the stakeholders in terms of showing how MOOCs and micro-credentials have a high potential to understanding trends in education especially in the new normal after the COVID-19 pandemic. The holistic education model of institutions has difficulty meeting the competitive nature and result-oriented approach of the e-business ecosystem. This market reality requires the institutions to offer more to-the-point and applied education solutions. In terms of e-business (e-commerce, digital marketing) education, the importance of MOOCs as a solution-focused on “how” rather than “what” has been comprehensively discussed in the paper.</p></sec></trans-abstract><kwd-group xml:lang="ru"><kwd>массовые открытые онлайн-курсы (МООК)</kwd><kwd>обучение электронному бизнесу</kwd><kwd>обучение онлайн-маркетингу</kwd><kwd>программы микроквалификаций</kwd><kwd>сентимент-анализ</kwd><kwd>дистанционное обучение</kwd></kwd-group><kwd-group xml:lang="en"><kwd>Massive Open Online Courses (MOOCs)</kwd><kwd>e-business education</kwd><kwd>online marketing education</kwd><kwd>micro-credentials</kwd><kwd>sentiment analysis</kwd><kwd>distance learning</kwd></kwd-group><funding-group><funding-statement xml:lang="ru">Данное исследование поддержано Отделом координации научно-исследовательских проектов Университета Инёню (проект № SBA-2021-2442).</funding-statement><funding-statement xml:lang="en">The present research is supported by Inonu University Scientific Research Projects Coordination Unit (Project No. SBA-2021-2442).</funding-statement></funding-group></article-meta></front><back><ref-list><title>References</title><ref id="cit1"><label>1</label><citation-alternatives><mixed-citation xml:lang="ru">De Freitas S. 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